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VIRTUENXTEngineered by JebiTech
Guide markGuide

Answer every guest, in their own language.

An AI guest assistant that answers by voice, across 56 languages, with no app to download.

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Guide mark
The problem

The same guest questions, every stay, every hour, in every language.

  • Always the same questions

    Where are the towels, how's the thermostat, what's the wifi. On repeat, at all hours.

  • They hit a personal phone

    Routine questions pull your team off the work that actually needs a person.

  • A chatbot doesn't cut it

    A text bot on a site the guest already closed won't answer them in the room.

What Guide does

Built for the work your PMS leaves on the table

  • 01

    Voice, in the guest's language

    Guide answers guests by spoken voice, in their own language, across 56 languages.

  • 02

    In the room, not buried in an app

    An in-room assistant takes the question in the room itself, so a guest with wet hands and no phone in reach can still ask. No app to download.

  • 03

    70% fewer routine questions

    Property managers using Guide report 70% fewer routine guest questions, which gives the team its time back for the questions that need a human.

How it works

On top of your PMS

Guide connects to your PMS and property information and runs alongside your stack. No app, no rebuild, no migration.

  • Connects to your PMS
  • Your data stays yours
  • No migration
Who it is for

Guest-experience managers and founders who carry the message load and want the routine questions handled without adding headcount.

Rest of the suite

See Guide on your own operation

A 30-minute demo, no obligation. If we are not a fit, we will say so.

Part of the VIRTUENXT suite. Engineered by JebiTech.