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VIRTUENXT
Guide markGuide

Answer every guest, in their own language.

An AI guest assistant that answers by voice, across 56 languages, with no app to download.

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Guide mark
The problem

The same questions arrive every stay, at every hour, in every language. Where are the towels, how does the thermostat work, what is the wifi. They land on a personal phone and pull your team off the work that needs a person. A text chatbot on a website the guest has already closed does not solve it.

What Guide does

Built for the work your PMS leaves on the table

  • 01

    Voice, in the guest's language

    Guide answers guests by spoken voice, in their own language, across 56 languages.

  • 02

    In the room, not buried in an app

    An in-room assistant takes the question in the room itself, so a guest with wet hands and no phone in reach can still ask. No app to download.

  • 03

    70% fewer routine questions

    Property managers using Guide report 70% fewer routine guest questions, which gives the team its time back for the questions that need a human.

How it works

On top of your PMS

Guide connects to your PMS and property information and runs alongside your stack. No app, no rebuild, no migration.

  • Connects to your PMS
  • Your data stays yours
  • No migration
Who it is for

Guest-experience managers and founders who carry the message load and want the routine questions handled without adding headcount.

Rest of the suite

See Guide on your own operation

A 30-minute demo, no obligation. If we are not a fit, we will say so.

Part of the VIRTUENXT suite. Engineered by JebiTech.